TM SIM Registration

If you just bought a new Touch Mobile SIM or you still have an old TM number sitting in your phone you must finish your TM SIM Registration before it works for calls, texts or mobile data. The Philippine government made this rule under Republic Act 11934 to stop scams, fake numbers and fraud.

This full process is free and takes only a few minutes. You can do it from home using the official portal, finish it through the GlobeOne app SIM registration or get help with TM SIM in-store registration. You will also learn how to verify TM mobile number with OTP and check TM SIM registration status.

What is TM SIM Registration?

TM (also called Touch Mobile or TM Tambayan) is a prepaid mobile brand owned by Globe Telecom. It is loved by many Filipinos because of cheap calls, text promos and budget data offers.

TM SIM Registration is the official process where you link your TM mobile number to your real name and a valid ID. After you finish the form Globe checks your details and approves your SIM. Once it approved your number becomes safe, legal and ready to use.

This rule comes from Republic Act No. 11934, also known as the SIM Registration Act. The Philippine government passed this law in October 2022 to stop scam texts, fraud and fake SIM use. So this is not just a Globe rule it is a national law that every mobile user must follow.

Why You Should Register Your TM SIM

Some people think SIM registration is just extra work. But it really helps you in many ways. Here is why.

It is the law: If you do not register your SIM, it can be blocked or deactivated. You will not be able to make calls, send texts or open the internet.
It keeps your number safe: Your TM number gets linked to your ID. If someone tries to misuse it you are legally protected.
It stops scam texts: Since every SIM is now tied to a real person fake numbers can be tracked and blocked faster.
You can enjoy promos: TM gives free data, surf rewards and bonus load only to registered users.
It makes SIM recovery easy: If you lose your SIM you can ask Globe for a replacement with the same number but only if your SIM is registered.

Who Needs to Register TM SIM?

Almost everyone who uses a TM SIM in the Philippines must register.

Type of User	Registration Requirement
Filipino Citizens (18 and above)	Must register using a valid government-issued ID and selfie.
Minors (Below 18 years old)	A parent or legal guardian must register on their behalf and provide their own ID.
Senior Citizens and PWDs	Same as regular Filipinos. Can register at a TM/Globe store for in-person assistance.
Foreign Tourists	Must register using a valid passport and proof of tourist visa or entry stamp.
Foreign Workers / Students	Must use passport plus an Alien Certificate of Registration (ACR I-Card) or permit.
Companies / Businesses	Must submit DTI or SEC registration documents and a company authorization letter.
Old / Existing Numbers	Still required to register even if the number has been active for years.

What You Need Before Starting

Before you open the TM SIM card registration online link, get these things ready. This will save you from delays.

An active TM SIM placed inside your phone (you will get an OTP on it).
A valid government ID with your photo and full name.
A fresh selfie taken in good lighting.
A stable internet connection (Wi-Fi works best).
Your personal details: full name, birthdate, address and email.

Take a clear full photo of your ID. Do not crop it. Do not upload screenshots. The system rejects blurry or cut images.

For Filipino Citizens

Any ONE valid government ID:

Philippine ID (PhilID / National ID)
Driver's License
Passport
Voter's ID
SSS ID
GSIS ID
UMID Card
Postal ID
Senior Citizen Card
PWD ID
NBI Clearance
Police Clearance
School ID (with photo)

TM SIM card (must be active)
Smartphone or computer with camera
Clear selfie of yourself
Stable internet connection

For Foreign Tourists

Passport (photo & visa pages)
Proof of address (hotel booking or friend’s address)
Return ticket

⚠️ Reminder: Tourist SIM cards automatically deactivate after 30 days.

For Foreign Workers / Students in Philippines

Passport
Valid visa
ACR I-Card (Alien Certificate of Registration)
Work permit (for workers)
School ID (for students)
Proof of Philippine address

For Kids Under 18 Years

Parent or guardian’s valid ID
Child’s birth certificate OR school ID
Parent/guardian must complete the registration

For Companies / Businesses

DTI or SEC registration certificate
Business permit
BIR Form 2303
Owner’s valid ID
Authorization letter (if registered by another person)

Sim Registration TM — Official Portal Link

The official TM registration link is: https://simreg.globe.com.ph

This is the same portal used for both Globe and TM numbers since TM operates under Globe Telecom. Always use this official site to avoid fake websites that steal your personal information. Bookmark this link or save it before you start your registration.

Three Official Ways to Register Your TM SIM in 2026

Globe Telecom gives you three safe ways to register your TM SIM card. You can pick any one based on what is easy for you.

Method	Best For	Need Internet?
1. Online Portal	Everyone	Yes
2. GlobeOne App	Smartphone users	Yes
3. Visit TM / Globe Store	People who want help	No

Method 1 – TM SIM Registration via Official Portal

This is the most common way. Most people use this because it is fast and you can do it from home.

Step 1: Go to the official registration site

Open your browser and visit https://simreg.globe.com.ph this is the official tm registration link.

You can also use the TM SIM QR code to open the Sim registration portal. Just scan the QR code with your phone’s camera and it will take you to the official TM SIM registration website.

Step 2: Click on Continue

On the homepage, read the terms and conditions, then click the “Continue” or “Get Started” button to move to the next page. You will see language options:

English
Filipino
Other languages

Pick the one you understand best then click “Continue”.

Step 3: Enter your TM mobile number

Type in your TM SIM registration number that is your 11-digit TM mobile number starting with 09

Example: 0912-345-6789

Click the “Register” button.

Step 4: Receive your OTP Via Message

Click on Request OTP. A 6-digit code will be sent to your TM SIM by SMS.

Step 5: Verify Your OTP

You have only 5 minutes to enter your OTP which you received.

Type the 6-digit OTP exactly as it appears in the SMS message. Do not share this code with anyone. Click “Verify” to continue.

Step 6: Choose Your Registration Type

Select your registration type from the available options:

If you are registering your own personal SIM, select “I am a Filipino SIM owner.” After choosing the correct option click “Continue” to move on to the next step of the registration process. You can also check the Prefix Number in Philippines.

Step 7: Provide Your Required ID and Selfie

The website will show you tips for uploading your ID:

Take photo in good light
All corners of ID should be visible
Text should be clear and readable
No shadows or glare
File size: Less than 2MB
Format: JPG, PNG, or PDF

Step 8: Read the scanning tips and allow camera access

Step 9: Document Scanning &Verification

Now take a photo of your ID or upload one from your phone:

Front of ID: Click “Take Photo” or “Upload” Back of ID: Do the same

Make sure your ID is:

Not blurry
Not cut off
Easy to read

Step 10: Take a Selfie

Now take a selfie (photo of your face):

Tips for good selfie:

Look directly at camera
Remove sunglasses or cap
Face should be well-lit
No other people in photo
Don’t smile too big or make funny faces

Click the camera button to take your selfie.

Step 11: Fill the Registration Form

Now fill in your personal information:

You will need to enter:

Full name (exactly as on ID)
Birthday
Home address (barangay, city, province)
ID type (choose from dropdown)
ID number

Step 12: Review Your Summary & Confirm Statment

Check all information carefully:

Is your name spelled correctly?
Is your birthday right?
Is your address complete?
Are photos clear?

Step 13: Submit and Get Reference Number

Click the “Submit” button.

A confirmation message will appear with your TM SIM reference number. Save this number or take a screenshot. You will need it later to check your status.

Example: REF-123456789

Congratulations! Your TM SIM is now registered!

You will receive a confirmation text message within 24 hours.

Method 2 – TM SIM Registration Through GlobeOne App

If you prefer to use a mobile app GlobeOne is the best choice. It also lets you check load, buy promos and earn rewards in the same place. you can also check your TM SIM Status online.

Here is how the GlobeOne app SIM registration works:

Step 1: Download GlobeOne App

Open Google Play Store (Android) or App Store (iPhone) and search for GlobeOne.

Step 2: Open the App

Download and install the latest version.
Open the app and tap Register Your SIM.

Step 3: Accept Cookies

The app will ask about cookies and privacy. Click “Accept” or “OK”.

Step 4: Enter Your TM Number

Type your TM mobile number (example: 0912-345-6789).

Click “Request OTP”.

Step 5: Enter OTP

Check your messages, copy the OTP and paste it in the app.

Step 6: Create a PIN

You will be asked to set up a 6-digit PIN for your GlobeOne account. Choose a PIN you can remember easily but keep it private. Confirm the PIN when asked.

Step 7: Find the SIM Registration Option

Once you are inside the app look for the “SIM Registration” option. It is usually found in the main menu or under the “More” section. Tap on it to start the register sim card TM process.

Step 8: Fill Personal Information

Enter your personal details just as you would on the online portal.

Provide your full name, birthday, ID type, address and any other required fields. All information must match your valid ID exactly.

Step 9: Take Selfie and Click “Submit”

Upload front and back of your ID
Take a selfie

Review everything and click “Submit”.

You will see a success message once your form is sent. The app will also show your TM SIM registration number on the screen.

The good thing about the GlobeOne app is that you can save your details. Next time, if you need to update something, the app remembers your old data.

Method 3 – TM SIM In-Store Registration

If your phone is old, your internet is not stable, or you simply feel more safe with face-to-face help, you can register your TM SIM in any nearby Globe store. you can easily activate TM Sim Online.

Here is what you need to do:

Step 1: Find the Nearest Store

Use the Globe Store Locator at https://www.globe.com.ph/help/store-locator to find the closest branch to you. You can search by city, province or region.

Step 2: Bring Your Documents

Bring your TM SIM (or your phone with the SIM inside).

Step 3: Tell the Staff

When you arrive at the store, let the staff know you want to complete your TM SIM registration. They will direct you to the right counter or provide you with the form you need.

Step 4: Fill the Form

A store representative will give you a form or ask you to fill one out on a tablet or device at the counter. Fill in all required personal details accurately and completely.

Your name
Address
Birthday
ID details
TM number

Step 5: Show Your ID

Present your original ID to the staff. They will verify and record your ID details. Make sure your ID is not expired before you visit the store.

Step 6: Take Photo

The store staff will take your photo or have you take a selfie using their device. This is part of the mandatory identity verification process under the SIM Card Registration Act.

Step 7: Get Confirmation

Once the process is complete, you will receive a reference number or a confirmation SMS. Your TM number is now registered or your application is being processed for final approval.

This option is best for senior citizens, PWDs and people who are not comfortable with online forms. The store staff is trained and will help you through the full process.

TM SIM Registration for Minors

The law allows children below 18 years to use a SIM but a parent or guardian must register it for them. The SIM is recorded under the guardian’s name.

The guardian needs:

Their own valid government ID.
The minor’s birth certificate.
A short consent statement (the form will guide you).

Once approved the SIM works normally. When the minor turns 18, they can update the SIM under their own name.

TM SIM Registration for Foreigners

If you are a tourist or expat in the Philippines you can also use TM. But the rules are a bit different.

You will need:

A valid passport (bio page and visa stamp).
Proof of Philippine address (hotel booking, lease or affidavit).
A return or onward ticket (for tourists).
ACR I-Card or work permit (for long-term residents).

TM SIM Registration for Corporations

Companies can also register TM SIMs for staff or business use. Each SIM still gets registered under one person, but with company papers.

The required documents are:

SEC or DTI registration certificate.
Board resolution naming the authorized person.
Valid ID of the authorized representative.
List of mobile numbers to register.

You can repeat the registration process for each SIM. Or visit a Globe Business Center for bulk help.

How to Check TM SIM Registration Status

After you submit, your form goes for review. It can take a few minutes to a few hours sometimes up to 24 hours during busy days. Here is how you can check if your TM SIM is registered or not.

Go back to the official TM SIM registration link. Log in with your TM number and OTP. The page will show your current status is pending, approved or rejected.

Open the app and go to My Account. The status of your SIM card registration shows on the main page.

Try sending a free SMS to a friend or family member. If your message goes through your TM SIM is active and registered.

If online options do not work visit any Globe store with your TM registration number. The staff can check the system and tell you the status in one minute.

What is a TM SIM Reference Number?

After you finish the form, the system gives you a unique reference number. This is also called the TM registration number. It is proof that your SIM card registration TM was sent to Globe.

You can use it to:

Check your registration status later.
Talk to Globe customer service.
Re-submit if there is a problem.

Save it in your notes app or take a screenshot. Do not share this number with anyone outside Globe.

How to Activate TM SIM After Registration

Many users ask how to activate TM SIM after the form is submitted. Once Globe approves your form, your SIM gets activated automatically. You do not need to do anything else.

To test it:

Try making a short call.
Send an SMS to another number.
Open Facebook or YouTube to check mobile data.

If all three work your registration is fully done. If your SIM is still showing “No Service” after 24 hours restart your phone or take out the SIM and put it back. This usually solves it.

How to Update TM SIM Details After Registration

Sometimes you may need to fix wrong info or update your address. The good thing is that Globe lets you change details anytime, free of charge.

Through the GlobeOne app:

Log in with your TM number.
Go to My Account or Update Information.
Tap edit on the field you want to change.
Upload a new ID photo if needed.
Submit and wait for confirmation.

At a Globe Store:

Visit any branch with your old ID and proof of new info.
Ask the staff to update your TM SIM record.
They will edit it on the spot in a few minutes.

How to Switch Your Current Number to TM (Mobile Number Portability)

If you already have a number with Smart, TNT or another network you can move it to TM without losing it. This is called Mobile Number Portability (MNP).

The basic steps:

Make sure your old number is active for at least 90 days and has no unpaid bills.
Send the text USC to 5050 from your current number.
You will get a 9-digit porting code.
Visit a Globe or TM store with this code and your ID.
Ask the staff to switch your number to TM.
Your number will be active on TM within 24 to 48 hours.

After that you can finish the TM SIM registration steps in the normal way.

How to Check Your TM Balance

Want to know how much load you have left? Here’s how:

Dial: *143#
Press call button
Select “Balance Inquiry”
Your balance will show

Type: BAL
Send to: 222
You’ll get a text with your balance

How to Switch to TM from Other Networks

If you want to move to TM from another network in the Philippines you can do it through Mobile Number Portability (MNP). This allows you to keep your existing phone number while switching to TM.

Requirements:

Your current number must be active
Must be at least 90 days old
No unpaid bills
Valid ID

Steps:

Text UPC to 5050 from your current number
You’ll receive a porting code
Go to any Globe/TM store
Show them the porting code
Fill out the form
Get your new TM SIM with old number

Processing time: 2-7 days

TM Customer Service and Helpline

Contact Method	Details	When to Use
Hotline (from TM)	Dial 808	Free, 24/7
Hotline (from landline)	(02) 7730-1000	Monday-Sunday, 7AM-10PM
Text Support	Text your problem to 808	Anytime
Facebook	facebook.com/TMBayan	During business hours
Email	contact@tm.com.ph	Not urgent issues
Website	www.tm.com.ph	FAQs and guides
Visit Store	Find nearest Globe/TM store	Complex problems

Conclusion

Registering your TM SIM is no longer optional it is now part of every Filipino mobile user’s life. The process is easy if you have your ID and a clear selfie ready. You can register through the official portal, the GlobeOne app or by visiting a Globe store.

I have walked you through everything I learned from my own SIM registration and from helping others. Use the steps in this guide, save your reference number and enjoy your TM SIM with peace of mind. Once registered, you also unlock TM promos, surf rewards, and full access to mobile services.

FAQs

Is TM SIM Registration free?

Yes! 100% free. Never pay anyone. If someone asks for money it is a scam.

How long does registration take?

Online/App: 10-15 minutes
In store: 15-30 minutes
Approval: Within 24 hours

Can I register multiple SIM cards?

Yes! But you must register each one separately. Each SIM needs its own registration.

What if I lose my registered SIM?

Go to any Globe/TM store with your ID. They will give you a replacement SIM with the same number for free (or small fee).

Can I register without internet?

Yes! Visit any Globe or TM store. Staff will help you register for free.

How to Apply for TM SIM Registration Online

Once you have your new TM SIM card the next step is to complete the online sim registration.

To register online follow these steps:

Visit the official TM or Globe registration portal — https://new.globe.com.ph/simreg.
Enter your TM mobile number and click “Verify” to receive an OTP (One-Time Password).
Fill out the registration form with your complete personal information.
Upload a valid ID such as a passport or national ID with a selfie for verification.
Review all details carefully to ensure accuracy before submitting.
Once you submitted request you will receive a confirmation message from TM that your SIM has been successfully registered.