TM SIM Registration Online Philippines 2026
Staying connected in the Philippines starts with one essential step that is TM SIM registration. Whether you are a new subscriber or a long-time Talk ‘N Text user, registering your SIM card is now mandatory under the SIM Registration Act that ensuring a safer and more secure mobile network for everyone. Skipping this step means your SIM stays deactivated and unable to make calls, send texts or access the internet. The process is completely free and can be done online via the Globe SIM registration portal, through the GlobeOne app or in person at any Globe store.
Table of Contents
What is TM SIM and Who Owns It?
TM stands for Touch Mobile. It is a prepaid mobile service in the Philippines that runs under Globe Telecom, one of the country's biggest telecom companies. TM is known for being very budget-friendly which is why it is popular among students, families and everyday users who want affordable calls, texts, and mobile data.
TM SIM cards use the Globe network. This means wherever Globe has signal coverage, TM users can connect too. The service is widely used across Metro Manila and in provinces all over the Philippines.
Because TM is part of Globe Telecom, TM SIM registration follows the same process as Globe SIM card registration. You can register through the same official portal, the same app and the same Globe stores.
Why is TM SIM Registration Required by Law?
In October 2022, President Bongbong Marcos signed Republic Act No. 11934, also known as the SIM Registration Act. This law requires every SIM card user in the Philippines to register their SIM using their real name and a valid government ID.
The SIM Registration Act was passed because mobile fraud, spam texts and phone scams had become serious problems in the country. When SIM cards could be bought and used without any identity check, scammers could send fake messages pretending to be banks, government agencies or relatives asking for money.
The law applies to everyone. Filipino citizens, foreigners living in the Philippines, tourists, students, seniors, minors and businesses all need to register their SIM cards. According to the National Telecommunications Commission (NTC), unregistered SIM cards may be permanently deactivated. This means if you do not register, you could lose your number completely and all the contacts and promos stored in it.
Who Needs to Register Their TM SIM?
Everyone with a TM SIM card. Here are more details.
New TM SIM Users
If you bought a new TM SIM after December 2022, you must register it before you can use calls, texts, or mobile data. New SIMs will not work until registration is complete.
Existing TM SIM Users (Pre-2023 Numbers)
If you already had a TM number before the law took effect and you have not registered it yet, you need to do it now. Unregistered old SIMs can still be deactivated by Globe.
Minors (Under 18 Years Old)
Young users can register their SIM, but a parent or legal guardian must be present and must also submit their own valid ID along with the child's birth certificate from PSA.
Senior Citizens and PWDs
Seniors and PWDs can register the same way as regular users. Globe also allows authorized representatives to register on their behalf with proper documents.
Foreign Nationals and Tourists
Foreigners visiting or living in the Philippines also need to register their TM SIM. The requirements are slightly different and we cover them in detail in Section 12.
Corporations and Businesses
Companies that use TM SIM cards for business purposes need to register each SIM under the company name. There is a separate process for this, also covered in Section 12.
What You Need Before You Start (Requirements)
Before you open any registration portal or app, get these things ready.
For Filipino Citizens
- Your full legal name (as it appears on your government ID)
- Your date of birth
- Your complete home address
- A valid government-issued ID with your photo and ID number
- A clear selfie taken during the registration process
For Foreign Nationals and Tourists
- A valid passport (including the bio page and visa stamp)
- Proof of address in the Philippines such as a hotel booking, lease agreement, or notarized affidavit
- For tourists: a return or onward ticket
- For long-term residents: ACR I-Card, work permit, or student permit
For Minors (Under 18)
- A PSA-issued birth certificate of the minor
- A valid government ID of the parent or legal guardian
- The parent or guardian must be physically present during in-store registration
For Businesses or Corporations
- DTI certificate (sole proprietorships) or SEC certificate (corporations)
- A list of the TM SIM numbers being registered
- Full name and valid ID of the authorized company representative
- A notarized board resolution or SPA if the person registering is not the business owner
Valid IDs Accepted for TM SIM Registration
Globe and TM accept the following government-issued IDs. You only need to provide one:
| Accepted ID | Notes |
|---|---|
| Philippine Passport | Front photo page |
| National ID (PhilSys ID) | Front side is enough |
| Driver's License | Must not be expired |
| UMID Card | From SSS or GSIS |
| PRC ID | For licensed professionals |
| PhilHealth ID | Printed card version |
| SSS ID | Original card only |
| Voter's ID | With photo and signature |
| Senior Citizen ID | Issued by your LGU |
| NBI Clearance | With photo |
| OWWA ID | For OFW members |
| BIR ID | With photo |
| IBP ID | For lawyers |
How to Register TM SIM Online (Step-by-Step)
Online registration through the official Globe portal is the most popular way to register a TM SIM. You can do it from your phone without going anywhere.
Go to the official Globe SIM registration portal at simreg.globe.com.ph. This is the same portal used for all Globe and TM SIM registrations.
On the main page, enter your TM mobile number in the box provided. Double-check that you typed the correct number before pressing the Register button.
You will receive an OTP (one-time password) via SMS on your TM SIM. You have 5 minutes to use this OTP. Enter it in the field shown on screen.
After OTP verification, a welcome message will appear. Read it if you want to understand the process, then click "Continue."
A registration form will appear. Fill in all the required fields carefully:
- Full name (exactly as it appears on your ID)
- Date of birth
- Complete home address
- ID type (choose from the dropdown)
- ID number
Upload a clear photo of your valid ID. The photo must be taken in good lighting with no shadows or blurry parts. File format must be JPG or PNG and no larger than 2MB.
Take your selfie for identity verification. Look directly at the camera and make sure your full face is visible. Do not wear sunglasses or a hat. Make sure the area is well-lit.
Read the Globe Privacy Policy that appears on screen. Tick all the checkboxes to agree, then click "Submit."
The system will process your information. This usually takes a few seconds. Once done, you will see a confirmation screen with a reference number.
How to Register TM SIM Using the GlobeOne App
The GlobeOne app is Globe Telecom's official mobile app. It is available on Android and iOS. Registering through the app is very similar to the online portal, but everything is in one place.
Here is how to do it:
Download the GlobeOne app from the Google Play Store (for Android) or the Apple App Store (for iPhone).
Open the app. If you are a new user, create an account by entering your mobile number and following the prompts.
Once inside the app, look for the "Register Your SIM" button. Tap it to start.
Enter your TM mobile number. Make sure it is the number of the SIM you want to register. Tap "Next."
An OTP will be sent to your TM number. Enter it in the app when prompted. You have 5 minutes to use the OTP.
Fill in your personal information in the registration form. Use your ID as a reference so all details match exactly.
Upload your ID photo and take your selfie for face verification.
Agree to the privacy policy and tap "Submit."
Wait for the system to confirm your registration. You will receive a reference number on screen and through an SMS.
How to Register TM SIM at a Globe Store
If you prefer doing things in person, you can visit any Globe Store near you. This option is especially helpful for people who are not comfortable with online forms, seniors who need assistance, or those who have documents that need to be checked in person.
What to Bring
- Your TM SIM card (inserted in your phone). Not sure if your number is TM? Check the TM SIM Prefix Numbers to confirm.
- Your original valid government ID (bring the physical card, not a photocopy)
- For minors: parent or guardian must come with a birth certificate and their own ID
What to Do
Go to the nearest Globe Store and tell the staff you want to register your TM SIM. They will guide you through the process and fill in or verify your details. Staff members are trained to help with registration and can usually process it quickly.
Globe Stores are open during regular business hours. You can find store locations on the official Globe website or Google Maps by searching "Globe Store near me."
How to Register TM SIM via SMS or USSD Code
Some TM users prefer to register without opening a browser or app. There are two more options available.
TM SIM Registration for Special Cases
For Foreign Nationals and Tourists
Foreigners in the Philippines need to follow slightly different steps.
What to Prepare
- Passport (clear photo of the bio data page)
- Valid Philippine visa
- Proof of local address (hotel booking, lease contract, or notarized affidavit)
- For tourists: return or onward ticket
- For long-term residents: ACR I-Card, work permit, or student permit
After successful registration, tourists can use their TM SIM for the duration of their stay. The validity period is usually 30 to 90 days depending on their visa type.
If you are a foreigner living long-term in the Philippines, you should update your registration details when your permit is renewed.
For Minors Under 18
A minor cannot complete SIM registration alone. A parent or legal guardian must be involved.
What to Prepare
- PSA-issued birth certificate of the minor
- Valid ID of the parent or guardian
- The parent or guardian must sign the registration forms and take the selfie for identity verification (using their own face, not the minor's)
It is best to do this type of registration in person at a Globe Store where staff can assist you properly.
For Seniors and Persons with Disabilities (PWDs)
Seniors and PWDs can register using any of the methods above. If they need help using the online portal or app, a family member or friend can assist them.
Alternatively, they can go to a Globe Store where staff members are trained to help. Seniors may also authorize a trusted person to register on their behalf using a signed letter of authorization and both parties' valid IDs.
For Corporations and Businesses
Businesses that use TM SIM cards for operations must register each number under the company name.
What to Prepare
- SEC certificate of incorporation (for corporations) or DTI certificate (for sole proprietorships)
- A complete list of SIM numbers to be registered
- Valid ID of the authorized representative
- Notarized board resolution or special power of attorney authorizing the representative to register SIMs on behalf of the company
Corporate SIM registration is best done in person at a Globe Store. Call Globe Business support in advance to schedule an appointment if you have a large number of SIMs to register.
How to Check If Your TM SIM is Already Registered
Not sure if your number is already registered? Here are the ways to check.
Check via the Online Portal
Go to simreg.globe.com.ph and enter your TM number. If your SIM is already registered, the system will show a message confirming this.
Check Using the GlobeOne App
Open the GlobeOne app, log in to your account, and look for the registration status section. It will show whether your SIM is registered or not.
Check via USSD Code
Dial *143# and look for the "SIM Registration Status" option in the menu. This will tell you if your SIM is registered without needing internet access.
Check via SMS
Text the word STATUS to 7687. You will receive an SMS reply telling you the registration status of your TM number.
Visit a Globe Store
Go to any Globe Store and ask the staff to check your SIM registration status. Bring your TM SIM and a valid ID.
What Happens If Your TM SIM is Not Registered?
This is a serious concern for many users. Here is what can happen if your TM SIM remains unregistered.
Your SIM may be deactivated. Globe Telecom, as required by law, has the authority to deactivate SIM cards that are not registered. A deactivated SIM cannot be used for calls, texts, or mobile data.
You could permanently lose your number. Once a SIM is deactivated and the recovery period passes, the number may be reassigned to a new user. You cannot get it back after that.
You lose access to all active promos. Any unused load, promo allocations, or data balances on an unregistered SIM will be lost if the SIM is deactivated.
For new SIM buyers: SIM cards purchased after December 2022 will not work at all until registration is completed. You will not be able to make calls or use the internet.
Legal penalties for false registration: If you register with fake information or use someone else's ID, you could face fines ranging from Php 100,000 to Php 1,000,000 and possible jail time under Republic Act No. 11934.
Free Rewards After Successful TM SIM Registration
One of the best parts of completing your TM SIM registration is the welcome bonus you receive.
After successful registration, TM and Globe users receive free data and text rewards as a welcome gift. Based on current Globe promotions, registered users get:
- 5GB of all-access mobile data that can be used freely
- Unlimited all-net texts for 3 days so you can message anyone on any network
- 10 Globe Rewards Points added to your account, which you can use later to claim more promos and discounts
These freebies are automatically given to your account after your registration is confirmed. You do not need to redeem them manually.
After registration, you also gain full access to all TM prepaid promos. These include affordable data bundles, unlimited call options, combo packs, and digital-exclusive promos through the GlobeOne app or GCash.
Some popular TM promos that registered users can enjoy include:
- Data surf promos starting from as low as Php 10
- Combo promos with both calls and data
- EasySurf packs with longer validity
- All-in plans with unlimited texts to all networks
You can subscribe to these promos by dialing *143#, using the GlobeOne app, or texting the promo code to 8080.
How to Update Your TM SIM Registration Details
If your personal information changes after registration, such as a new address or corrected name, you need to update your registration details. Using outdated information can cause issues if you ever need to recover your SIM or verify your account.
How to update:
- Log in to the Globe SIM registration portal at simreg.globe.com.ph.
- Enter your TM number and verify via OTP.
- Look for the "Update Details" option.
- Make the necessary corrections and submit.
Alternatively, you can visit a Globe Store with your valid ID and ask the staff to update your registration information.
What to Do If You Lose Your Registered TM SIM
Losing your phone or SIM card is stressful, especially if your number is important to you. Here is what to do right away.
Report the loss immediately. Call Globe customer service at 211 (toll-free from a Globe or TM number) or visit a Globe Store. Report your lost SIM so Globe can block the number and prevent unauthorized use.
Get a SIM replacement. Visit a Globe Store with your valid ID. Request a replacement SIM with the same number. Since your SIM is registered to your identity, Globe can issue a new SIM for the same number.
Re-register the new SIM. After getting the replacement SIM, you will need to go through the registration process again for the new card.
TM SIM Helpline and Support Channels
If you have problems with your TM SIM registration or need help at any stage, here are the official ways to reach Globe and TM support.
Call TM Customer Service
Dial 211 for free from your TM SIM. This connects you to the TM customer service hotline. Lines are usually open daily, though wait times may be longer during peak hours.
From other networks or landlines, call the Globe hotline at (02) 7730-1000.
Contact Globe via Social Media
Globe Telecom has active customer support on:
- Facebook: facebook.com/Globe.Philippines
- Twitter / X: @enjoyGlobe
- Instagram: @enjoyGlobe
You can send them a direct message with your concern and a representative will usually reply within a few hours.
Final Thoughts
TM SIM registration is not complicated once you know what to do. The whole process takes less than 15 minutes if you prepare your ID and personal details beforehand. Whether you choose the online portal, the GlobeOne app, the store, or via SMS or USSD, all options are free and safe when done through official Globe channels.
Register now to keep your number active, protect your identity, and get your free welcome bonuses. If you run into any problems, use the troubleshooting tips in this guide or contact Globe support for help.