TM SIM Registration Error Codes and Fixes

Registering your TM SIM is required under the SIM Registration Act. But many users still face problems during the registration process.

This guide explains the most common TM SIM Registration errors, what they mean and steps to fix each one so you can finish your registration without stress.

Why Do TM SIM Registration Errors Happen?

TM SIM registration errors usually occur due to:

• Weak or unstable network signal.

• Incorrect ID information.

• Blurry or cropped ID photos.

• Server maintenance or system overload.

• Expired or inactive SIM cards.

• Wrong OTP entry.

• Browser or device issues.

Fixing these problems is simple once you understand the error code or message. below we discuss about all these errors with its fixes.

TM SIM Registration Error Codes and Their Fixes

1. “Invalid ID” Error

This error shows up when there is a problem with your ID.

Why it happens:

• Your ID photo is blurry.

• Your ID picture is cut or not complete.

• You used an ID that TM does not accept.

How to fix it:

• Take a clear photo in good light.

• Make sure the whole ID is visible.

• Use accepted IDs like:

  • National ID

  • Driver’s License

  • Passport

  • UMID

  • PhilHealth

  • SSS

  • Postal ID

2. “Invalid OTP” Error

This happens when the One-Time Password (OTP) you typed is wrong or expired.

How to fix it:

• Request a new OTP and enter it within 60 seconds.

• Don’t switch apps while waiting for OTP.

• Restart your phone if you are not receiving the OTP.

• Make sure your TM SIM has a good signal.

3. “Number Already Registered” Error

This means the TM number is already registered in the system.

How to fix it:

• Check if you already registered it before

• Ask your family if anyone used your number

• If not, go to a Globe Store to fix it

• Bring a valid ID for verification

4. “System Maintenance” or “Server Error”

This error shows up when TM’s system is busy or being updated.

How to fix it:

• Wait 5–15 minutes and try again.

• Don’t register during busy hours (7 PM–11 PM).

• Use strong WiFi or mobile data.

• Clear your browser’s cookies and cache.

You can easily reactive your TM SIM Card if you lost it.

5. “Invalid Selfie Photo Error”

This error appears when your selfie is unclear or doesn’t match your ID.

How to fix it:

• Use a bright, clean background.

• Keep your face centered and fully visible.

• Don’t wear hats, face masks or glasses.

• Hold your phone steady while taking the photo.

6. “Weak or No Signal” Error

This error happens when your phone does not have a strong signal.

How to fix it:

• Move to a place where the signal is better.

• Turn Airplane Mode ON then OFF.

• Restart your phone.

• Try using another phone to continue the registration.

7. “Unsupported SIM” or “SIM Not Detected” Error

This error shows up when your SIM card is old, damaged or expired.

How to fix it:

• Put the SIM into another phone.

• Check if the network signal bars appear.

• If your SIM has been inactive for 90–360 days it may be permanently deactivated.

• Visit a Globe Store to get a SIM replacement.

8. “Missing Information” Error

This error appears when you skip important details during registration.

How to fix it:

• Fill in all required details:

  • Full name

  • Date of Birth

  • Address

  • ID type

  • ID number

• Make sure the details match the ID you uploaded.

9. Error Code 413 – Request Entity Too Large

This means your ID or selfie photo file is too big.

How to fix it:

• Make your photo smaller Like compress or resize it.

• Keep the file size below 2 MB.

• Upload only JPG or PNG files.

10. Error Code 408 – Request Timeout

This happens when your internet is slow or the server takes too long to respond.

How to fix it:

• Switch to a faster or more stable network.

• Try again after a few minutes.

• Clear your browser cache.

• Try a different browser like Chrome, Firefox or Edge.

Final Thoughts

TM SIM registration errors are common but you can fix them easily if you follow the right steps. Whether the problem is a wrong ID, an OTP issue, weak signal or a server error the tips above will help you finish your registration without trouble.

FAQS

Q1: How to Fix “TM SIM Not Registered on Network”?

If your TM SIM says it is not registered on the network you can try these steps:

• Take out the SIM and put it back in.

• Restart your phone.

• Make sure your SIM is active and working.

If it still doesn’t work contact TM support for help. To avoid problems always follow the official TM SIM registration rules.

Q2: What If My SIM Is Not Registered? (Easy Version)

If you don’t register your SIM it won’t work. You won’t be able to make calls, send messages or use mobile data. The law is meant to protect people from scams and fraud because unregistered SIMs can be used by criminals without being tracked.

Q3: How to Solve “SIM Registration Failed”?

If you see a “SIM registration failed” error try these steps:

• Restart your phone

• Turn Airplane Mode ON then OFF

• Take out the SIM, clean it and put it back in

• Manually select your network provider in your phone settings.

• Update your phone’s software.

• Reset your phone’s network settings.

• Try the SIM in another phone to see if the problem is with the SIM or the phone.

Following these steps usually fixes the problem.

Q4: Why Is My SIM Card Not Registering? (Easy Version)

Your phone might not detect your SIM card for a few reasons:

• The SIM card is not placed correctly in the tray.

• The SIM card is dirty or damaged.

• The SIM card is old and not compatible with your new phone.

Check these things first to fix the problem.

Q5: Is My SIM Card Locked?

To check that your sim card is lock or not:

1. Go to Settings → General → About.

2. Scroll down to Carrier Lock.

3. If it says “No SIM restrictions” your phone is not locked.

4. If it shows something else your phone might only work with a specific carrier.